outsourcing company, announced today their successful implementation of
Filogix multi-lender solutions for their unique Business Process Outsourcing
(BPO) business model. Filogix (a subsidiary of Davis + Henderson) is a leading
provider of credit solutions for the retail lending, small business,
commercial lending, equipment finance, mortgage and real estate industries.
"Being the first organization in the Canadian mortgage industry with a
pure BPO business model, came with unique mortgage processing hurdles we
needed to overcome," said Chris Mariani, CIO, Paradigm Quest Inc. "Filogix
understood our business and through continuous advancements to their lending
offerings, the solution significantly increases our efficiencies and improves
the overall underwriting experience."
Filogix mortgage lending solutions now have multi-lender capabilities,
meaning Underwriters are able to log in once and process deals for multiple
lenders; while only being able to view and edit the Lending institution's data
they have been granted access. It is a highly secure solution that not only
benefits the BPO model, but also large Lending institutions with consolidated
underwriting centres, supporting several different mortgage businesses.
"We were excited to deliver these added efficiencies to Paradigm Quest,
as we understood their pain points and wanted to improve their situation,"
said Lori Ker, EVP Lender Services, Filogix. "Our client's experience is our
primary focus and we will continue to find ways to enrich our solutions and to
meet the unique needs of all our clients."
Paradigm Quest has been using Filogix solutions since their inception in
2005.
About Filogix Limited Partnership:
Filogix Limited Partnership is a leading provider of lending solutions.
With clients in the United States and Canada, Filogix technologies are used by
industry leaders in retail lending, small business, commercial lending,
equipment finance, mortgage and real estate.
For more information about Filogix, please visit www.filogix.com.
About Paradigm Quest:
Paradigm Quest is a strategic partner for Canadian financial institutions
allowing them the ability to focus on their core competencies while having
confidence that their operations, and most importantly their customers, are
being managed by passionate professionals who exceed client expectations. By
leveraging best practices and our core cultural focus on innovating,
processing & technology we bring solutions to our strategic partners that
dynamically redefine efficiencies, excellence and quality in the market place.
For more information about Paradigm Quest, please visit
www.paradigmquest.com.
For further information: Judy Dinn, EVP Product Solutions of Filogix Limited
Partnership, (416) 360-1777 ext. 3394, judy.dinn@filogix.com; Tracy
McLaughlin of Paradigm Quest, (416) 366-8606 ext. 2295,
info@paradigmquest.com
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The Frontier Times: Canada's Payments Journal
150-5585 Monkland Avenue
Montreal, Quebec, Canada H4A1E1
514-842-0886
info@frontiertimes.ca
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